Refund Policy:

Thank you for shopping at WoooW. We strive to provide our customers with the highest quality products and exceptional service.

Due to the perishable nature of our products, we do not accept returns. However, we understand that exceptional circumstances can arise, and we are here to ensure your satisfaction with our products and services.

Refund Process:

1. Contact Us: If for any reason you are unsatisfied with your purchase, please contact us within 1 day of receiving your package. You can reach us via email at contactus@buyWoooW.com or through our website contact form.

2. Provide Details: When contacting us, please include your order number and a brief explanation of the issue. We value your feedback and will use it to improve our products and services.

3. Damage Claims: For damage claims, we require clear photographs of the external shipping box and the damaged product. This helps us assess the situation and take appropriate action to resolve the issue.

Resolution Options:

1. Store Credit: In some cases, we may offer store credit as compensation for your dissatisfaction. This credit can be applied towards a future purchase on our website.

2. Re-Order: Alternatively, we may offer to re-ship your order or replace the damaged items, depending on the circumstances. We want to ensure that you receive fresh and delicious macarons that meet your expectations.

Our Commitment:

We are committed to ensuring that every customer has a positive experience with our macarons. If you encounter any issues or concerns, please don't hesitate to reach out to us. We will make every effort to address your concerns promptly and ensure that you are satisfied with your purchase.

Thank you for choosing WoooW. We appreciate your support and look forward to serving you again in the future!

WoooW Team

WoooW.com

contactus@buyWoooW.com